What is Meucci's warranty policy?
Meucci Originals manufactures a very fine hardwood cue. The key to this statement is "hardwood," not steel, plastic, or some composite material like graphite or fiberglass. Therefore, it is important to follow one very important rule when dealing with an organic material such as hardwood; "If you are comfortable in the atmosphere you store your cue, then your cue will be comfortable." In other words, around 72 degrees and 50% relative humidity. You would not be comfortable in a 130 degree or -20 degree car trunk or rear seat of a car with a relative humidity as much as 99%. Keeping this in mind, as well as the fact that cues are made to be struck on the leather tip or the rubber bumper, our policy is as follows: If a cue is returned to us within one year of purchase and it has no dings or dents in either the shaft or the butt (when held up to the light) and none of the fittings (wood or others) are swelled from heat, cold or moisture abuse, we will generally repair or replace the cue for defects in material or workmanship at no charge if received in like new condition.

If the cue is broken in half, it has obviously been struck from the side, either by being thrown down; slammed against the table when breaking the balls or held behind the neck while stretching which causes undue side pressure. In some rare cases, a cue is even broken over someone's head in a fight.

In any case, we obviously do not warranty against breakage, simply because the cue has undergone sufficient side pressure in the process of manufacturing to show any weakness that might be inherent in the cue such as a crack. There have been some cases where we have replaced broken butts, but, we generally will repair a broken butt at a minimal wholesale cost to the end user. Concerning warpage, the shaft of the cue is open to the atmosphere so it is therefore, not warranted against warpage. Obviously we cannot control how you care for or store your cue. If the butt is warped and shows no signs of moisture abuse, we will replace it free within 90 days of purchase. We will require a copy of the sales receipt.

What material is the Meucci ferrule made of?
In the 25 years that Meucci Originals has been making cues, we have used four or five different materials. But, all of them had one thing in common; they have always been a soft and flexible material. Originally, we used implex plastic, then ABS plastic, then a poly-carbonate. Today we use what has proven to be the perfect ferrule material to help reduce deflection and increase power. At the same time it is durable, resistant to chalk, and cracking or splitting (as regrettably has been the case with some of our earlier materials).

The new Meucci ferrules are 100% guaranteed and we will replace (at no charge) any that crack or split as a result of play. Other manufacturers are now claiming "new and better," while incorporating our technology, but, Meucci Originals has always demanded a soft, flexible ferrule because we know that play is more important than longevity when considering a ferrule material. Generally a shaft needs replacement after 3 to 5 years because it's dimension is so worn down from light sanding, polishing, and tip replacements. What is important to us and surely you the player (at least our pro's tell us so) is that, during that 3 to 5 years, you play the best pool of your life rather than sport a shiny, hard (heavily deflecting) ferrule that still looks great on the shaft that you just threw in the trash because it no longer plays the same.

What kind of tip does Meucci use?
In most cases, we use a medium-hard, modified, LeProfessional tip from Tweeten Fibre. Bob Meucci was used as a consultant in the development of this tip in 1969 while employed by National Tournament Cues in Chicago, IL.

What type of wrap is on a Meucci cue?
Always authentic Irish Linen - NO EXCEPTIONS! We then usually coat the wrap with a polyeurathane high-gloss finish for two reasons: 1. So that the total butt has the same unbroken feel and texture when moving your grip hand to different positions. 2. More importantly, we coat the wrap because we think the design and asthetics of a cue are important to you. We are sure that you don't want all cues to have a blue chalk stained wrap after a very short time.
Meucci is the only cue maker, to our knowledge, that offers a solid black and a natural, solid cream colored wrap.

Particularly when you consider that we are the only cue maker that offers basic solid black and natural wraps which look much better with most butt designs that the speckled wraps (black / white spec, green / white spec, etc..) We decided to make this change more than 25 years ago because once cue makers started pressing wraps to get them smooth and flat, the Irish Linen wrap was no more functional as a sweat absorbing wrap, but was merely a traditional part of the design of the butt. Therefore, let's keep it clean and attractive. Just picture one of our cream wraps mixed with blue chalk - "ain't it purrrty!" Of course, because we are a custom cue maker, we do offer the standard pressed wrap with no finish as an option.

What are the measurements of a Meucci?

What type of wood is in a Meucci?

What is the best cue weight for me?

What type of coating does Meucci use on their cues?

Can my cue weight be changed?

What options are available?

How can I get my cue repaired?

Do you use ivory in your cues?

What is your metal butt joint made of?

What is a wood to wood joint?

How should I care for my cue?